Food and Beverage Management
IGIHOS0902
Food and Beverage Trends: What
are people eating and why?
To be successful, food service managers need to be aware
of what the current food and beverage trends are and what
global issues will likely impact them in the future.
This session will provide an overview of current food and
beverage trends, discuss some of the global issues that
may influence these trends in the future, use hands-on
experiments to teach how to evaluate consumer's food
preferences, and discuss today's top ten global trends in
food and beverage offerings.
IGIHOS0930
Concessions Operations
Management
Concessions, properly managed, can contribute significantly
to revenue gained from functions such as sporting events,
conventions, or other types of occasions and venues. This
session will cover principles and practices of concessions
operations management, and include discussions of product
selection, logistics and supply considerations, inventory
management, financial analysis, cash control, and human
resource considerations.
Topics discussed will include selecting products with
appropriate margins which appeal to the targeted market,
managing the logistical demands of a specific type of
concession operation, establishing inventory standards
and controlling inventory, controlling the use of labor,
establishing and maintaining time standards for customer
service, establishing an effective cash control procedure,
and handling cash.
IGIHOS0931
Culture and Cuisine
In today's global environment, it is crucial for those working
in the hospitality industry to have an understanding and
appreciation of the significance of culture on travelers' food
preferences. It is also important to have an understanding
of cultural variances in meal service expectations and
manners associated with dining. This session briefly reviews
the history of foods in the world and the "flow" of food
products over time. It introduces participants to various
food preparation techniques associated with common foods,
as well as different seasonings and flavors reflective of
world cultures. Service expectations of diners from varied
cultural backgrounds are discussed, along with the respective
manners and characteristics associated with international
dining. Finally, we examine today's globalization of the
food supply, including the impact of globalization on the
agricultural environment and the foods now consumed by
multiple cultures.
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